Description
By (author) Heizer, Jay; By (author) Render Barry; By (author) Munson Chuck
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Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a practical and application-oriented manner. Through detailed behind-the-scenes perspectives on the production of goods and services—from music concerts to e-commerce package delivery, manufacturing an aircraft to 3D printed stakes—this text offers an inside view that helps students gain a true understanding of how operations work within an organization.
This 14th Edition addresses current trends and practices in operations management, including Industry 4.0 (also known as the Fourth Industrial Revolution), which is transforming the automation, monitoring, and analysis of supply chains through smart technology; and COVID-19 and its impact on global supply chains. The resources help you better understand concepts important to today”s operations management professionals.
Table of contents:
PART 1: INTRODUCTION TO OPERATIONS MANAGEMENT
- Operations and Productivity
- Operations Strategy in a Global Environment
- Project Management
- Forecasting
PART 2: DESIGNING OPERATIONS
- Design of Goods and Services
- Supplement 5: Sustainability in the Supply Chain
- Managing Quality
- Supplement 6: Statistical Process Control
- Process Strategies
- Supplement 7: Capacity and Constraint Management
- Location Strategies
- Layout Strategies
- Human Resources, Job Design, and Work Measurement
PART 3: MANAGING OPERATIONS
- Supply Chain Management
- Supplement 11: Supply Chain Management Analytics
- Inventory Management
- Aggregate Planning and S&OP
- Material Requirements Planning (MRP) and ERP
- Short-Term Scheduling
- Lean Operations
- Maintenance and Reliability
PART 4: BUSINESS ANALYTICS MODULES
- Decision-Making Tools
- Linear Programming
- Transportation Models
- Waiting-Line Models
- Learning Curves
- Simulation
- Applying Analytics to Big Data in Operations Management
Biographical note:
About our authors
Jay Heizer
The Jesse H. Jones Professor Emeritus of Business Administration, Texas Lutheran University, Seguin, Texas. He received his BBA and MBA from the University of North Texas and his PhD in Management and Statistics from Arizona State University. He also holds the CPIM certification from APICS/ASCM (the Association for Supply Chain Management). He has taught operations management in undergraduate, graduate, and executive programs.
Dr. Heizer”s industrial experience is extensive. He learned the practical side of operations management as a machinist apprentice at Foringer and Company, as a production planner for Westinghouse Airbrake, and at General Dynamics, where he worked in engineering administration.
Professor Heizer has co-authored 5 books and has published articles on a variety of management topics. His papers have appeared in the Academy of Management Journal, Journal of Purchasing, Personnel Psychology, Production & Inventory Control Management, APICS: The Performance Advantage, Journal of Management History, IIE Solutions, and Engineering Management, among others.
Barry Render
The Charles Harwood Professor Emeritus of Operations Management, Graduate School of Business, Rollins College, Winter Park, Florida. He received his BS in Mathematics and Physics at Roosevelt University, and his MS in Operations Research and PhD in Quantitative Analysis at the University of Cincinn
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